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PETS EMPIRE

Pets Empire Elevated Cooling Pets Bed (Red)

Pets Empire Elevated Cooling Pets Bed (Red)

Regular price Rs. 1,949
Regular price Rs. 2,199 Sale price Rs. 1,949
11% OFF Sold out
MRP Inclusive of all taxes
size

Free shipping

on orders above Rs.299/-

Easy Returns

within 7 days( T&C Apply )

We Support

10am-6pm

Offers

Flat Rs.100 Off on prepaid orders above Rs.999PETS001Copy Coupon Code PETS001

Free gift on orders above Rs.999 PETS002Copy Coupon Code PETS002

Description 

  • COMFORTABLE PET BED:Elevated Dog Bed lifts your doggy pal off wet, muddy grass to keep him clean and cool, especially on rainy or hot days as it can elevate pets more than 8 inches off the ground.
  • PERFECT SIZE & CARE: With its strong stability and high-load bearing capacity, the dog cot is ideal for all breeds and ages of dogs and cats (easier for older pets to hop on or off)
  • Easy to clean: Pet hair, dirt and grime don’t cling to the tight mesh, you can hose the surface (tap water only) or hand wash with mild soap and let air dry.
  • DURABLE: Well-built frame helps the pet bed stable and safely elevated for your dog to rest easy on - Durable sleeping surface supports your pets comfortably and resists rips from claws
  • EASY TO ASSEMBLE: Easy to assemble and disassemble for transport, including: 1 mesh, 4 legs, 2 leg extension rods, 4 cross support extension rods, 4 screws (WON’T rust) and 1 hex key.Off-the-ground design is perfect for both indoors and outdoors, you can place a dog pad on top of the mesh like a mattress to make it softer in your living room, also it is convenient for traveling, camping, hiking, fishing, BBQ, etc .

Shipping Policy

It takes around 5-7 business days for the products to get delivered after the confirmation of receiving the payment.

Cancellation and Refunds

Returns, Refunds and Replacements

In case you have received a damaged product or there are size issues, please do not worry. Drop us a mail at customercare@petsempire.in with the images of the damaged product within 48 hours of receiving the order. We will look into it and have the product replaced or refund the amount, whichever is applicable. 

The refund can take between 5 to 7 working days to reflect in your account. 

Cancellation

Please mail us at customercare@petsempire.in or contact us on 9999899281 for any cancellation requests. We can only cancel orders if they haven’t been processed from our warehouse or shipped i.e. until the status of your order remains unfulfilled. Once the order is processed or shipped we will not be able to cancel it.

Changes in your order information 

In the event that you have entered an incomplete pin code or an incomplete contact number, please do not worry. Drop us a mail at customercare@petsempire.in and we will help you out with it

Return Policy

Exchange Charges & Refund Policy

We want you to be happy with your purchase! If you need to exchange an item or request a refund, please read the details below:

1.Exchange Policy:

Eligibility for Exchange:

-You can exchange items within 7 days from the date you receive your order.

-Items must be in their original, unused condition with all tags, packaging, and accessories.

-Certain items like toys, beds & mattresses, food & treats , training essentials, custom-made products  are not eligible for exchange or return

 

Exchange Process:

-To initiate an exchange, please contact our customer support at customercare@petsempire.in or 9999899281 with your order number and the item you’d like to exchange.

-Once your exchange request is approved, we will guide you on how to return the item and process the exchange.

 

Exchange Charges:

-An exchange fee of Rs.100 will be charged for each exchange. This fee helps cover handling and processing costs.

-Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

-If you’re exchanging for an item of higher value, you will need to pay the price difference.

-If the exchange is for a product of equal or lesser value, we’ll process the exchange without additional charges.


2.Refund Policy:

Eligibility for Refunds:

-Refunds are available only if the item is defective, damaged, or if you received the wrong item. To request a refund, please contact us at [email/contact details].

-Refunds will not be issued for items returned after [X days] or if the items are used, damaged, or missing parts.

Refund Process:

-If your refund request is approved, the amount will be credited back to your original payment method within 7 days

-Shipping charges are non-refundable. If you received free shipping on your original order, the shipping cost will be deducted from your refund.

Exceptions:

Items not eligible for refund: toys, beds & mattresses, food & treats , training essentials, custom-made products 

If the product is returned because of a customer’s change of mind, exchange or store credit may be offered instead of a refund.


3. Important Notes:

Shipping Costs: Any shipping costs related to exchanges or returns are the responsibility of the customer unless we made an error (e.g., sending the wrong item or a defective product).

Processing Time: Refunds and exchanges are processed within 7 days] after we receive the returned item. You will be notified once the exchange or refund has been completed.


Contact Us:

If you have any questions or need assistance with exchanges or refunds, feel free to contact our customer service team at customercare@petsempire.in or 9891999281

Additional Information

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